Meet Aster’s New HIPAA-Compliant Messaging Feature

Meet Aster's HIPAA Compliant, on platform messaging system for midwives and their clients

by Emily Varnam.

As a homebirth midwife and homebirth mom—I know the deep importance of building the connection between client and midwife. Which is why I'm thrilled to share a game-changing update from Aster: our new fully integrated, HIPAA-compliant messaging feature!

Real-Time Support for Homebirth Families

As a homebirth mom, I know firsthand how important it is to have real-time access to my midwife for questions that aren’t necessarily urgent but still matter. Whether I needed advice on the best exercises for my baby’s position or guidance on securing a breast pump through insurance, having a direct line of communication was invaluable. Now, with Aster’s on-platform chat, parents can easily connect with their midwives without resorting to scattered emails or unsecured messaging apps or navigating when to contact a midwife via phone for non critical questions. 

A Practical Tool for Midwives

From the midwife’s perspective, this feature is a game changer. For example, if a client receives lab results showing low hemoglobin, I can immediately send an iron protocol, complete with nutrition and supplement recommendations, to help improve levels safely and effectively. The ability to share multiple attachments and beautifully formatted messages ensures that health education is clear, actionable, and easy to follow.

Streamlining Midwifery Admin Work

Midwives wear many hats, and managing communication efficiently is key to running a sustainable practice. Having an integrated chat feature means:

  • No need to pay for an additional HIPAA-compliant messaging service
  • Less time spent hunting for scattered conversations when updating client charts
  • A seamless way to provide follow-ups, educational resources, and next steps

Aster’s messaging feature isn’t just about convenience—it’s about strengthening the midwifery model of care by improving access to guidance, streamlining practice management, and ultimately supporting better health outcomes for families.

Are you ready to simplify communication in your midwifery practice? Book a demo today!